[01] Malihe Rostami, Department of Management, University of Grenoble, Grenoble, France; Department of Finance and Accounting, Electronic Branch, Islamic Azad University, Tehran, Iran.

This study has been done to evaluate the effectiveness of management accounting techniques and tools in bank. Actually, some management accounting tools can influence activities and also, managers’ decisions. Management accounting is related to use of accounting information within organizations and provide them with the basis to make informed managers’ decisions and control. In this study, according to prior studies about 14 techniques are chosen as strategic and operational management accounting techniques and then those techniques and tools are discussed with a standard questionnaire in terms of effectiveness. “Balanced scorecard (BSC)”, “Boston matrix (BCG)”, “Competitor analysis”, “Core competencies (Prahalad & Hamel)”, “Enterprise risk planning system (ERP)”, “European fundamental quality management model (EFQM)”, “Re-engineering analysis”, “Responsibility accounting (RA)”, “Return on equity and income analysis”, “Risk management & modeling”, “Six sigma analysis”, “Spread rate analysis”, “Strategic planning & mapping” and “SWOT analysis” are finalized in strategic and operational management accounting techniques model. The results show that “competitor analysis”, “SWOT analysis” and “Core competencies” are three useful management accounting tools that can present and evaluate performance position in bank.

Management Accounting, Effectiveness, Tools and Techniques

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